This article was written by Susan C S and originally appeared on the Alteryx Data Science Blog here: https://community.alteryx.com/t5/Data-Science/How-Your-City-Feels-According-to-Social-Media/ba-p/649518
What’s the mood in your town right now? What’s the public’s attitude toward a local or state agency? Are people happy with the services they’re getting? What other needs do they have?
We’ve all got our own sense of what’s going on in public opinion, but social media are a rich source of data to challenge our intuition.